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Effective Date: 24 FEB 2021
Welcome to xFiber Internet Services! These Terms of Service ("Terms") govern your use of xFiber's Internet services. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.
1. Service Overview: a. xFiber provides high-speed Internet services, including but not limited to broadband, Wi-Fi, and related services (collectively referred to as "Services"). b. These Terms apply to all users of xFiber's Services, including residential and business customers.
2. Acceptable Use: a. You agree to use xFiber's Services in compliance with all applicable laws and regulations. b. You will not use the Services for any unlawful, harmful, or disruptive purposes, including but not limited to the transmission of malware, spam, or any content that violates intellectual property rights.
3. Account Registration: a. To access certain features of the Services, you may be required to create an account. You agree to provide accurate and complete information during the registration process. b. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Service Availability and Performance: a. xFiber strives to provide reliable and high-quality Internet services. However, service availability and performance may vary based on factors such as location, network congestion, and technical limitations. b. We will make reasonable efforts to address service interruptions and issues promptly.
5. Billing and Payments: a. You agree to pay all applicable fees for the Services as specified in your service plan. b. xFiber reserves the right to change fees and billing practices with notice to customers.
6. Privacy and Data Security: a. Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information. b. xFiber implements reasonable security measures to protect your data. However, we cannot guarantee the security of information transmitted over our network.
7. Termination of Services: a. xFiber may terminate or suspend your access to the Services at any time for violation of these Terms or for other valid reasons. b. You may terminate the Services by contacting xFiber Customer Support. Applicable fees may apply.
8. Changes to the Terms: a. xFiber reserves the right to update these Terms periodically. Any changes will be effective upon posting the revised Terms on our website.
9. Limitation of Liability: a. xFiber is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the Services. b. Our total liability for any claim arising under these Terms is limited to the fees paid by you for the affected Services.
10. Governing Law: a. These Terms are governed by and construed in accordance with the laws of Internationl law.
If you have any questions or concerns regarding these Terms, please contact xFiber Customer Support at [email protected].
Thank you for choosing xFiber Internet Services!
